Talk to a person.

Gyan Gaming is a single-operator creator business run from West Bengal, India. Every message is read and answered by a person, not an automated system.

Business details

Business name

Gyan Gaming

Owner and operator

Gyan Sujan

Based in

West Bengal, India

Support hours

Monday to Saturday, 10:00 to 19:00 IST. Messages received outside these hours are answered on the next working day.

Order support

For anything to do with a digital product order, email contact@gyangaming.com from the address used on the order and include:

• The product name and the amount paid
• The order or payment reference from the confirmation email
• A short description of the problem, for example a download link that has expired or a file that will not open

A replacement download link is issued free of charge if a link expires or a file is faulty. Cancellation and refund conditions are set out in the Cancellations and refunds policy, and delivery timing is set out in the Digital delivery policy.

Brand and business enquiries

For a brand collaboration, sponsored video integration, content production request, or campaign creative enquiry, email the brief directly and include:

• Brand or company name
• Campaign overview and objective
• Requested deliverables and intended platforms
• Target timing
• Usage requirements and any approval process

Commercial scope, timing, creative requirements, usage, and fees are agreed through a project-specific proposal and invoice. A short enquiry form is available on the home page. This website has no customer account system.

Grievance officer

In accordance with the Information Technology Act 2000 and the rules made under it, the grievance officer for this website is:

Name

Gyan Sujan

Designation

Owner, Gyan Gaming

Email

contact@gyangaming.com

Complaints are acknowledged within 24 hours of receipt and resolved within 15 days.