Shipping and Delivery
Last updated: 17 August 2026
This policy explains how and when what you pay for on gyangaming.com is delivered to you. It forms part of our Terms and Conditions.
1. Nothing is shipped
This Platform sells one thing: an on-screen alert on the Gyan Gaming live stream. It is a digital service. There is no physical product, no courier, no tracking number and no delivery address. Nothing is posted, couriered or handed over offline, in India or anywhere else.
2. What is delivered
When your payment succeeds, the display name and message you entered at checkout are placed on the Gyan Gaming live broadcast as an on-screen alert, in the visual style of the price band you selected. The alert is shown to the live audience and remains on screen for the duration set for that band.
3. Delivery time
| Situation | Delivery |
|---|---|
| Stream is live at the time of payment | Within seconds of the payment being confirmed, and in any case within 5 minutes |
| Stream is offline at the time of payment | Checkout is closed while the stream is offline, so no order can be placed |
| Technical fault on our side | We replay the alert on the next live stream, or refund in full under the Refunds and Cancellations Policy |
Delivery is automatic. Nobody has to approve your alert by hand, and you do not have to wait for a confirmation email before it appears.
4. Delivery confirmation
You see the alert appear on the live stream yourself, which is the delivery. The Platform also shows a confirmation on screen once the payment is verified. If you entered an email address at checkout, Razorpay sends the payment receipt to that address.
5. Where we deliver
The service is offered to viewers in India and is charged in Indian Rupees (INR) only. Because delivery happens on a public live stream on the internet, there is no delivery zone, no serviceable pin code list and no shipping charge. The price shown at checkout is the full price, and no delivery or handling fee is added to it.
6. If your alert did not appear
If your payment went through and the alert was not shown on the stream, email contact@gyangaming.com within 7 days with the date, the amount, the display name you used and your payment reference. We acknowledge within 48 hours and either deliver the alert on the next stream or refund you in full. The full process is in the Refunds and Cancellations Policy.
7. Related policies
Terms and Conditions · Refunds and Cancellations · Privacy Policy · Contact Us
In short: nothing ships, nothing is couriered, and no delivery charge is ever added. The alert is delivered digitally on the live stream within seconds of your payment.